Часто задаваемые вопросы по публичной оферте
1. 💻 What platform do the courses take place on?
-> Sendpulse.
2. 🌐 What do I do if I can't log in to my office?
-> If you are having trouble logging into the SendPulse platform, please note: there are only two reliable ways to access lessons and materials.
Option #1.
Access the SendPulse website from your laptop or computer using one of the following browsers:
Opera, Mozilla Firefox, Google Chrome, Safari and others...
💻🌐
For Russian-language courses:
https://beautyclub.sendpulse.academy/courses/auth/login
Для англоязычных курсов:
https://five-dimensional-regeneration.sendpulse.school/courses/auth/login
Option #2.
Install the mobile app Education by SendPulse on your smartphone.
This is the official app and is fully compatible with the platform.
📲✅
Download on Google Play:
https://play.google.com/store/apps/details?id=com.sendpulseedustud&pcampaignid=web_share
Download on the App Store:
https://apps.apple.com/us/app/education-by-sendpulse/id1642205664
‼️ Important:
If you try to access the browser on your phone,
this almost always causes technical errors, crashes, and other problems.
This method is not recommended.
⚠️❌
3. 💬 Where does the main communication take place?
-> In the course chat.
❗ Вопросы, связанные с обучением, могут касаться только следующих тем:
-> визуальной обратной связи в образовательных целях;
-> корректного выполнения практик в рамках курса;
-> последовательности модулей и уроков.
❗ Prohibited:
-> discuss personal, domestic, or emotional issues unrelated to learning,
-> expect daily counseling for all life situations.
4. 🤝 What does personalized mentor support include?
-> Личное сопровождение куратора включает визуальную обратную связь в рамках программы и рекомендации по прохождению курса
-> Ежедневных консультаций нет!
5. 🎯 Does the course author guarantee results after the training?
-> The Provider does not guarantee that the services will meet the goals and expectations of the Student or third parties, nor does the Provider guarantee that the Student will achieve a specific result, as the results of different Students may vary significantly when using the same services.
-> Results depend on each Student's starting point, accuracy of execution of techniques, understanding of the theoretical and practical parts of the Tutorials, and other factors.
-> The case studies and success stories featured on the website and social media are provided solely to demonstrate the results of specific individuals and are not a promise or guarantee that the Student will achieve similar results.
6. 📜 What are the conditions for participation in the training?
-> By starting the course, the student confirms agreement with the public offer.
7. 🧠 What if the student has not read the public offer?
-> Ignorance does not absolve one of responsibility!
8. 🎯 What responsibilities does the student have?
-> Follow the recommendations of the mentors.
-> Follow the algorithms.
-> Show respect for supervisors and students.
-> Более детально можно ознакомиться в публичной оферте.
9. 🚫 What actions are unacceptable?
-> Aggression, rudeness, threats.
-> Violation of safety and educational process.
10. 🛑 What happens when a public offer is breached?
-> First offense - warning.
-> Second offense - expulsion without refund.
11. ❌ Can a student be withdrawn from a course of study?
-> Yes! The contractor has the right to exclude for breach of the public offer without refund.
12. ⚠️ Do I need to warn the student before expulsion?
-> In case of gross violations - exclusion without warnings.
13. 🔥 What leads to immediate exclusion?
-> Агрессия, угрозы, оскорбления, грубое нарушение правил обучения.
14. 🛡️ What happens after the exclusion?
-> Loss of all rights to participate in future Contractor programs.
15. ⚖️ Who is liable for harm caused by a student to himself/herself or others when violating the established rules or guidelines of the Contractor?
❌ The contractor is not liable.
When a student violates established policies or guidelines:
-> The student bears all responsibility for any harm caused to him/herself or others - physical, psychological or property.
-> Any consequences resulting from independent actions, changes in work algorithms or failure to follow supervisors' instructions are entirely the responsibility of the student.
-> The Contractor shall not compensate and shall not be liable for negative consequences of such actions.
16. 📚 What terms and conditions apply to the use of knowledge obtained during the course "5D Regeneration Method Expert", if the tariff plan "Expert" or "Expert Entrepreneur" was purchased? If the tariff plan "Expert" or "Expert-Entrepreneur" was purchased?
-> Terms and conditions for using the knowledge gained on the course "5D Regeneration Method Expert" :
By purchasing the 5D Regeneration Method Expert course, on the Expert or Expert Entrepreneur plan, you get the right to conduct lectures for both commercial and non-commercial purposes - in online and offline formats.
You're allowed:
Integrate knowledge: Use the knowledge and insights gained from the course in your own training programs and courses, as long as you don't copy the content verbatim and resell it as a separate product.
However, the following restrictions apply:
1) Non-transferable expert status: You may not appoint or authorize others as 5D Regeneration experts.
2) Video Resale Prohibition: Resale, distribution or reuse of Elena Gondorchin's original videos is strictly prohibited.
3) Method Copyright: You cannot claim to be the founder or creator of the 5D Regeneration method.
4) If you violate the terms of confidentiality, intellectual property rights, or sell your course involving Method 5D knowledge below the set price (less than $200), the student bears the following consequences:
-> Penalty in the amount of UAH 500,000.
Compensation of all losses to the Contractor, including possible reputational losses, damage from lost profits and expenses for restoration of violated conditions.
5) It is also forbidden to apply the knowledge of the 5D method on third parties until the training is completed (at the "Expert" or "Expert Entrepreneur" participation rates on the 5D Regeneration Method Expert course) .
Violation of this rule will result in immediate expulsion from the course with no refund and a possible fine.
17. 🌿 Can I suspend access to courses?
Yes!
Условия заморозки:
• 💫 Без уважительных причин — заморозка возможна до 1 месяца.
• 🌸 При наличии обстоятельств, связанных с состоянием здоровья, беременностью, послеоперационным периодом или иными ограничениями, срок заморозки может быть рассмотрен индивидуально, но не более чем на 1 год.
18. 🌐 Есть ли региональные ограничения?
-> Исполнитель не предоставляет кураторские, индивидуальные и иные персонализированные услуги лицам, в отношении которых имеется хотя бы одно из следующих обстоятельств:
1) Лицо имеет место постоянного проживания на территории Российской Федерации или Республики Беларусь;
2) Лицо является налоговым резидентом Российской Федерации или Республики Беларусь;
3) Оплата осуществляется со счёта, карты или иного платёжного средства, открытого в банке или платёжном учреждении Российской Федерации или Республики Беларусь;
4) Лицо действует от имени, в интересах или за счёт лица, подпадающего под один из критериев, указанных в настоящем пункте;
5) Лицо включено в санкционные списки Украины либо предоставление услуг такому лицу или принятие от него оплаты запрещено или ограничено законодательством Украины.
Оплачивая программу, Студент подтверждает под личную ответственность, что ни одно из обстоятельств, указанных в подпунктах 1–5 настоящего пункта, к нему не применяется.
В случае возникновения обоснованных сомнений Исполнитель вправе запросить у Студента документы или сведения для подтверждения указанных обстоятельств. До завершения проверки Исполнитель вправе приостановить предоставление кураторских, индивидуальных и иных персонализированных услуг.
Если будет установлено, что Студент предоставил недостоверное подтверждение, Исполнитель вправе отказать в предоставлении таких услуг или прекратить их предоставление. Вопрос возврата денежных средств решается в соответствии с иными условиями настоящего Договора и законодательством Украины.
The full terms and conditions of the training are set out in the public offer.
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