Frequently Asked Questions About the Public Offering
1. 💻On which platform are the courses held?
-> Sendpulse.
2. 🌐What should I do if I can't log in to my account?
-> If you're having trouble logging in to the SendPulse platform, please note: there are only two reliable ways to access the lessons and materials.
Option #1.
Visit the SendPulse website using a laptop or computer via one of the following browsers:
Opera, Mozilla Firefox, Google Chrome, Safari, and others...
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For Russian-language courses:
https://beautyclub.sendpulse.academy/courses/auth/login
For English-language courses:
https://five-dimensional-regeneration.sendpulse.school/courses/auth/login
Option #2.
Install the Education by SendPulse mobile app on your smartphone.
This is the official app, fully compatible with the platform.
📲✅
Download on Google Play:
https://play.google.com/store/apps/details?id=com.sendpulseedustud&pcampaignid=web_share
Download from the App Store:
https://apps.apple.com/us/app/education-by-sendpulse/id1642205664
‼️ Important:
If you try to access the site via a browser on your phone,
this almost always causes technical errors, crashes, and other issues.
This method is not recommended.
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3. 💬 Where does most of the communication take place?
-> In the course chat.
❗ Questions related to education may only concern the following topics:
-> visual feedback for educational purposes;
-> proper completion of course exercises;
-> the sequence of modules and lessons.
❗ Prohibited:
-> Discuss personal, everyday, or emotional issues unrelated to your studies,
-> Expect daily advice on all aspects of life.
4. 🤝 What does personalized support from a mentor include?
-> Personal guidance from a mentor includes visual feedback as part of the program and recommendations for completing the course
-> There are no daily consultations!
5. 🎯 Does the course instructor guarantee results after completing the course?
-> The Service Provider does not guarantee that the services will meet the Student’s or any third party’s objectives or expectations, nor does it guarantee that the Student will achieve a specific result, as results may vary significantly among Students even when using the same services.
-> Results depend on each student's starting point, the accuracy with which they perform the techniques, their understanding of the theoretical and practical components of the course materials, and other factors.
-> The case studies and success stories featured on the website and on social media are provided solely to illustrate the results achieved by specific individuals and do not constitute a promise or guarantee that a student will achieve similar results.
6. 📜 What are the requirements for participating in the training?
-> By beginning the program, the student confirms their acceptance of the public offer.
7. 🧠 What if a student hasn't read the public offer?
-> Ignorance is no excuse!
8. 🎯 What are a student's responsibilities?
-> Follow the advisors' recommendations.
-> Follow the algorithms.
-> Show respect for the advisors and students.
-> For more details, please refer to the public offering.
9. 🚫 What actions are not allowed?
-> Aggression, rudeness, threats.
-> Disruption of safety and the educational process.
10. 🛑 What happens if a public offer is breached?
-> First offense — a warning.
-> Second offense — expulsion with no refund.
11. ❌ Can a student be expelled?
-> Yes! The service provider has the right to terminate the contract for a breach of the public offer without a refund.
12. ⚠️ Is it necessary to warn a student before expelling them?
-> In the event of serious violations, you will be expelled without warning.
13. 🔥 What results in immediate expulsion?
-> Aggression, threats, insults, and gross violations of classroom rules.
14. 🛡️ What happens after expulsion?
-> Loss of all rights to participate in the Contractor's future programs.
15. ⚖️ Who is liable for harm caused by a student to themselves or others in violation of the Contractor’s established rules or recommendations?
❌ The contractor is not liable.
If a student violates the established rules or guidelines:
-> Students are solely responsible for any harm—physical, psychological, or property damage—caused to themselves or others.
-> The student bears full responsibility for any consequences resulting from independent actions, changes to operating algorithms, or failure to follow the instructors’ instructions.
-> The Contractor shall not compensate for or be liable for any adverse consequences resulting from such actions.
16. 📚 What terms and conditions apply to the use of the knowledge gained in the “5D Regeneration Method Expert” course if the “Expert” or “Expert-Entrepreneur” subscription plan was purchased?
-> Terms of Use for the Knowledge Gained in the “5D Regeneration Method Expert” Course:
When you purchase the “5D Regeneration Method Expert” course on the “Expert” or “Expert-Entrepreneur” pricing plan, you gain the right to conduct lectures for both commercial and non-commercial purposes—in both online and offline formats.
You are permitted to:
Integrate the knowledge: Use the knowledge and insights gained from this course in your own training programs and courses, provided that you do not copy the content verbatim or resell it as a separate product.
However, the following restrictions apply:
1) Non-transferability of expert status: You do not have the right to appoint or authorize other individuals as experts in the 5D Regeneration Method.
2) Prohibition on Reselling Videos: Reselling, distributing, or reusing Elena Gondorchina’s original video content is strictly prohibited.
3) Copyright to the method: You may not claim to be the founder or creator of the 5D Regeneration method.
4) In the event of a breach of confidentiality, intellectual property rights, or the sale of your course—which incorporates knowledge from the 5D Method—at a price below the established price (less than $200), the student will face the following consequences:
-> A fine of 500,000 UAH.
Compensation for all losses incurred by the Contractor, including any reputational damage, loss of profits, and expenses incurred to restore the conditions that were breached.
5) It is also prohibited to apply the 5D Method to third parties until the completion of the training (for participants enrolled in the “Expert” or “Expert-Entrepreneur” tracks of the 5D Regeneration Method Expert Course).
Violation of this rule will result in immediate expulsion from the course without a refund and a possible fine.
17. 🌿 Can I suspend access to courses?
Yes!
Freeze Policy:
• 💫 Without a valid reason, a freeze is possible for up to 1 month.
• 🌸 In cases involving health issues, pregnancy, the post-operative period, or other limitations, the freeze period may be considered on a case-by-case basis, but for no more than 1 year.
18. 🌐 Are there any regional restrictions?
-> The service provider does not provide curatorial, individual, or other personalized services to persons for whom at least one of the following circumstances applies:
1) The individual has a permanent residence within the territory of the Russian Federation or the Republic of Belarus;
2) The individual is a tax resident of the Russian Federation or the Republic of Belarus;
3) Payment is made from an account, card, or other payment instrument held at a bank or payment institution in the Russian Federation or the Republic of Belarus;
4) The person acts on behalf of, in the interests of, or at the expense of a person who meets one of the criteria specified in this paragraph;
5) The person is included on Ukraine’s sanctions lists, or the provision of services to such a person or the acceptance of payment from such a person is prohibited or restricted by Ukrainian law.
By paying for the program, the student confirms, under his or her own responsibility, that none of the circumstances listed in subparagraphs 1–5 of this paragraph apply to him or her.
In the event of reasonable doubt, the Contractor has the right to request documents or information from the Student to confirm the circumstances in question. Until the verification is complete, the Contractor has the right to suspend the provision of academic advising, one-on-one, and other personalized services.
If it is determined that the Student has provided false documentation, the Service Provider has the right to refuse to provide such services or to terminate their provision. The issue of refunds shall be resolved in accordance with the other terms of this Agreement and the laws of Ukraine.
The full terms and conditions of the program are set forth in the public offer.
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