Public Offer Agreement

Last updated: August 2, 2026

5D Regeneration Holding LLC, a legal entity registered in accordance with the laws of Georgia, hereinafter referred to as the “Contractor,” hereby expressly offers to an indefinite group of individuals and legal entities, hereinafter referred to as the “Student,” to enter into this public service agreement, hereinafter referred to as the “Agreement,” under the terms and conditions set forth below.

The Contractor and the Student are collectively referred to as the “Parties” and individually as a “Party.”

Настоящий Договор включает условия настоящей оферты, сведения о выбранном Тарифе и Программе, Политику оплаты, отмены и возврата средств, а также иные условия, предоставленные Студенту до оплаты и зафиксированные на странице заказа, в счёте, подтверждении заказа или ином долговечном носителе.

Политика оплаты, отмены и возврата средств опубликована на Сайте Исполнителя и является неотъемлемой частью настоящего Договора. В вопросах оплаты, отмены, определения стоимости отдельных элементов Тарифа и расчёта возврата положения указанной Политики применяются совместно с разделами 4 и 5 настоящего Договора.

В случае расхождения применяется более конкретное условие, которое было доступно Студенту до оплаты, при условии, что оно не ограничивает обязательные права Студента-потребителя.

TERMS

A student is a natural person or legal entity that possesses the necessary legal capacity and is interested in receiving services from the Contractor.

A student-consumer is an individual who purchases services primarily for personal purposes unrelated to his or her entrepreneurial, commercial, craft, or professional activities.

Educational materials—texts, infographics, presentations, guides, chatbots, images, audio and video materials, works, simulators, templates, courses, and other materials posted on the Platform and/or provided to the Student in paper, electronic, or other form, as well as consultations, support, lectures, training sessions, live streams, and other events conducted as part of the provision of services. The content and scope of the Educational Materials depend on the selected type of services and the Pricing Plan.

Digital Content — Educational materials provided in digital form, including text, recordings, images, audio, video, electronic files, assignments, chatbots, and materials accessible through the Platform.

A course is a collection of educational materials prepared in accordance with a specific subject area, access to which is provided under the terms specified on the Contractor’s website and in the applicable Price List.

A consultation is a form of interaction in which a student receives answers to specific questions, explanations of theoretical concepts, or recommendations for completing the program. Consultations are informational and educational in nature.

Support — as specified in the Pricing Plan: assignment reviews, feedback, responses from advisors, consultations, and other personalized services included in the total cost of the applicable Pricing Plan.

Term — the period during which services are provided and/or access to the Learning Materials is granted, as specified on the website, the Pricing page, or in the order confirmation.

Platform — an online resource, application, social network, Telegram channel, Telegram group, personal account, or other software environment specified by the Contractor, where the Course Materials are posted and interaction with the Student takes place. The Contractor may use multiple Platforms and has the right to replace a Platform with one that is functionally comparable, provided that this does not result in a significant reduction in the scope of services already purchased and does not impose unreasonable additional costs on the Student.

Curriculum—the names and number of topics, the format, the number of course materials, the class schedule, and other information published on the website, the Pricing page, in promotional materials, or provided to the Student prior to payment.

The Contractor’s Website is the website located at hondorchyn.com, which serves as the official source of information about the Contractor, its services, and their prices. The Contractor reserves the right to change the website address after first posting a notice on the current website and/or the Contractor’s official pages.

A rate plan is the set of terms and conditions for a specific offer, including price, payment terms, scope of services, duration of access, availability of support, consultations, bonuses, and other material terms.

The Rights Holder is the Performer and/or author, or any other person who lawfully holds the economic intellectual property rights to the relevant Educational Materials.

SUBJECT MATTER OF THE AGREEMENT

1.1. The Service Provider shall provide the services listed on the website and in the selected pricing plan, and the Student shall accept and pay for the selected services in accordance with the terms of this Agreement.

1.2. The Contractor shall independently compile a list of services and post it on its website, official social media pages, and in promotional materials, or provide it to the Student upon request prior to payment.

1.3. The scope of services may include providing access to Educational Materials, Digital Content, consultations, and Support. The specific scope of the service is determined by the selected Plan and Program.

1.4. The services are informational, educational, and consultative in nature and are provided as part of the author’s wellness program. Unless otherwise expressly stated, they do not constitute formal education or professional qualifications requiring state accreditation, nor do they constitute medical services, diagnosis, treatment, rehabilitation, medical advice, or a treatment plan, and they are not a substitute for an in-person consultation with a physician.

1.5. Students are responsible for determining for themselves whether there are any restrictions on their participation. If they have any medical conditions, symptoms, contraindications, or concerns, students must consult a qualified physician before beginning their clinical rotations.

1.6. Access to the Course Materials may be limited in duration. The applicable duration is specified in the Price List prior to payment.

1.7. The Contractor has the right to modify the content and terms of future proposals prior to payment. After payment, the Contractor may make only organizational, technical, or methodological changes that do not substantially reduce the scope or quality of the paid service. A substantial substitution of the purchased service is permitted with the Student’s consent or upon provision of an equivalent alternative and other remedies provided for by law.

1.8. The sale and provision of services under this Agreement are carried out directly by 5D Regeneration Holding LLC. The exclusive rights to the Training Materials remain with the respective Rights Holder and are not transferred to the Student.

1.9. The student is required to comply with the rules governing access to and use of the Course Materials, conduct, and intellectual property protection, as set forth in this Agreement and communicated to the student prior to payment.

ACCEPTANCE OF THE TERMS OF THE OFFER

2.1. This Agreement shall be deemed concluded upon the Student’s acceptance of this offer. Acceptance is evidenced by full payment for the selected service. In the case of payment in installments, acceptance is evidenced by payment of the first installment.

2.1.1. Оплата означает принятие настоящего Договора, выбранного Тарифа, Программы, Политики оплаты, отмены и возврата средств, правил доступа к Платформе, правил использования Учебных материалов и иных условий, предоставленных Студенту до оплаты.

Принятие настоящего Договора и Политики оплаты, отмены и возврата средств само по себе не заменяет отдельного согласия Студента, предусмотренного пунктом 2.7.

2.2. Before making payment, the Student must review this Agreement. If the Student does not agree with any of the terms, he or she must not make payment and must cease any actions aimed at entering into the Agreement.

2.3. The person accepting the offer on behalf of a legal entity confirms that they have the necessary authority and, upon request by the Contractor, shall provide proof thereof.

2.4. When using free materials from the publicly accessible sections of the website, the Student is granted a limited right to use such materials for personal, noncommercial purposes, subject to the provisions of Section 6 of this Agreement.

2.5. When placing an online order, the payment button and the text directly associated with it must clearly indicate that placing the order creates an obligation to pay.

2.6. Within a reasonable time after the conclusion of the Agreement, but no later than the start of service provision, the Contractor shall send the Student, to the email address provided by the Student or via another agreed-upon durable medium, an order confirmation that contains or allows the Student to save:

— the name of the service purchased and the rate plan;

— cost and payment terms;

— the timeframe and procedure for granting access;

— a link to this offer or a copy of it in the version in effect at the time of payment;

— ссылку на Политику оплаты, отмены и возврата средств или её копию в редакции, действовавшей на момент оплаты;

— количество включённых в Тариф консультаций и их стоимость, если консультации включены в приобретённый Тариф;

— подтверждение просьбы Студента о немедленном предоставлении полного доступа к Цифровому контенту и начала оказания услуг до окончания 14-дневного срока, если такая просьба была предоставлена;

— подтверждение понимания Студентом последствий предоставленного согласия.

— information regarding the right to opt out and applicable exceptions;

— confirmation of the Student’s individual consents, if any were provided.

2.7. If a Student wishes to obtain full access to the Digital Content and begin receiving Support before the 14-day cancellation period expires, the Student must, prior to payment or before access is granted, take a specific action and expressly confirm:

— a request to grant full access to the Digital Content and to begin providing the services immediately;

— consent to begin performance before the expiration of 14 calendar days;

— an understanding that, once full access to the Digital Content has been granted, the user loses the right to cancel the purchase of the Digital Content without providing a reason;

— an understanding that, with respect to Support that has not yet been provided, the mandatory legal provisions set forth in Section 5 apply.

2.8. The separate consent provided for in Section 2.7 may not be pre-checked on behalf of the Student. The Service Provider is entitled to maintain a technical record of the consent, including the date, time, order ID, text version, and the Student’s action.

TERMS OF SERVICE

3.1. To receive services, the Student shall provide the Service Provider with the information necessary to process the order, verify the Student’s identity, and apply the appropriate Rate, including first name, last name, phone number, email address, nickname, or messenger username, and, in cases expressly provided for by the Program, a photograph or other materials. The Student is responsible for the accuracy, completeness, and authenticity of the information provided.

3.2. If additional information is required to provide the selected service, the Contractor has the right to request it from the Student. If objectively necessary information is not provided, the Contractor has the right to suspend the provision of the relevant portion of the services until the information is received, or to refuse to perform the services, refunding the amounts for the unprovided portion of the services in cases provided for by law and this Agreement.

3.3. Services are provided by granting access to the Course Materials and, if provided for in the Pricing Plan, by providing support, consultations, assignment reviews, and other services.

3.4. The rate may include homework review with feedback in the form of comments and/or consultations provided by the Contractor or specialists engaged by the Contractor.

3.5. The fee may include a certain number of individual or group consultations, conducted online or in person. The number, duration, and format of the consultations are determined by the Program and the fee schedule.

3.6. Rates may include bonuses, prizes, and additional benefits. The terms and conditions for receiving these benefits are communicated prior to payment or through resources specified by the Contractor, provided that such benefits are not the primary subject of the paid service.

3.7. The start date for the provision of services is specified on the website, on the Pricing page, in the Contractor’s messages, or in the order confirmation. The provision of Digital Content begins when access to the Platform is granted or when the Training Materials are sent. The provision of Support begins with the first action actually performed or on the date specified in the Pricing.

3.8. The service period and access period are specified in the Price List. The Contractor has the right to extend the access period by notifying the Student via email, instant messenger, or the Platform.

3.9. A student has the right to request a transfer to a subsequent session of the Course under the terms of the same Rate Plan. Unless otherwise specified in the Rate Plan, a transfer is permitted only once, provided the request is submitted no later than 14 calendar days from the date of payment. This transfer is an additional option and does not, in and of itself, replace the Student-consumer’s mandatory rights provided for by law.

3.10. Unless otherwise specified in the Rate Schedule, a consultation may be rescheduled by notifying customer support no later than 24 hours before it is scheduled to begin, and such rescheduling is permitted no more than once per month. In the event of late notification or failure to appear, the consultation shall be deemed reserved and rendered for the duration of the allocated time slot, provided that the Contractor was ready to conduct it and unless otherwise required by mandatory law.

3.11. As a general rule, certificates of completion are not prepared or signed.

3.11.1. Digital content is considered to have been provided as of the moment the Student is granted full access to the relevant materials or as of the moment they are sent to the Student in a manner that allows the Student to use them in accordance with the Price List.

3.11.2. Consultations, assignment reviews, feedback, and other support services are considered to have been provided as they are actually rendered and are not considered to have been fully provided merely by granting access to the Digital Content.

3.11.3. Proof of access may include the Platform’s technical logs, emails, messages, personal account data, and other admissible evidence.

3.12. The Contractor has the right to engage subcontractors, supervisors, instructors, and other specialists without obtaining separate consent from the Student, while remaining liable to the Student for the proper performance of its obligations to the extent required by law.

3.13. The Service Provider does not guarantee that the services will meet the Student’s subjective expectations or that a specific result will be achieved. Results may vary and depend on the initial condition, the regularity of participation, the accuracy with which recommendations are followed, and other individual factors.

3.14. Case studies, testimonials, and success stories showcase the results achieved by specific individuals and do not constitute a promise or guarantee of similar results.

3.15. Complaints regarding the quality of services should be submitted through customer support using the contact information provided on the website, including the email address [email protected]. The Service Provider will review the complaint within a reasonable timeframe, typically not exceeding 30 calendar days, unless mandatory legislation specifies a shorter timeframe.

3.16. The student is responsible for maintaining the confidentiality of their usernames, passwords, and devices. The Service Provider shall not be liable for the consequences of unauthorized third-party access that occurs through no fault of the Service Provider. This limitation does not apply if the incident is caused by a breach of security obligations on the part of the Service Provider or its contractors.

3.17. The terms of the Rate Plan, the Program, and other material information provided to the Student prior to payment and set forth in the order confirmation form part of the Agreement. In the event of a conflict, the more specific term relating to the selected Plan shall apply, provided that it was available prior to payment and does not limit the Student’s statutory rights. Ambiguous standard terms shall be interpreted in favor of the Student as a consumer.

3.18. By beginning the course after acceptance, the Student confirms his or her intention to comply with this Agreement.

3.19. The Provider has the right to restrict or terminate the Student’s access in the event of a material or repeated breach of this Agreement. Financial consequences shall be determined taking into account the cost of Digital Content already provided, services actually rendered, the nature of the breach, and mandatory legal requirements. Automatic withholding of payment for services not provided is not permitted if such withholding conflicts with mandatory law.

3.20. In the event of a serious violation—including threats, distribution of the Training Materials, granting access to third parties, illegal actions, or posing a security threat—the Contractor reserves the right to take action without prior notice.

3.21. The Contractor does not provide advisory, one-on-one, or other personalized services to individuals who meet at least one of the following criteria:

— the person is a permanent resident of the Russian Federation or the Republic of Belarus;

— the individual is a tax resident of the Russian Federation or the Republic of Belarus;

— Payment is made from an account, card, or other payment instrument held at a bank or payment institution in the Russian Federation or the Republic of Belarus;

— the person acts on behalf of, in the interests of, or at the expense of a person who meets one of the specified criteria;

— the person is included on a sanctions list applicable to the Contractor, or the provision of services or acceptance of payment is prohibited or restricted by Georgian law, mandatory international restrictions, or the requirements of the servicing bank or payment provider.

By paying for the program, the student confirms the accuracy of the information provided in this section.

If there are reasonable grounds for doubt, the Contractor has the right to request documents or information and to suspend personalized services until the verification is complete.

If the Student has provided false information, the Service Provider has the right to refuse to provide or to terminate the provision of the relevant services. Refunds and deductions shall be made in accordance with Section 5, taking into account the Digital Content actually provided, the services rendered, reasonable expenses incurred, and applicable law.

PAYMENT FOR SERVICES

4.1. The cost of services is determined by the selected rate plan and is specified on the website, on the payment page, in the invoice, or in an email sent to the Student prior to payment.

4.2. The final amount in the payment currency is displayed on the payment page and/or specified in the electronic invoice or bill. If provided for in the Fee Schedule, the Student may be allowed to pay in installments.

4.2.1. Информация о доступных форматах консультаций и их стоимости публикуется по адресу:

https://hondorchyn.com/consultation/with-a-curator

4.2.2. Если на странице конкретного Курса, в описании Тарифа, счёте, подтверждении заказа или ином условии, предоставленном Студенту до оплаты, прямо не указано иное, каждая консультация, включённая в Курс или Тариф, является услугой «Расширенный персональный разбор» договорной стоимостью 31 евро за одну консультацию.

4.2.3. Стоимость включённой консультации входит в общую стоимость соответствующего Тарифа и не является дополнительным платежом сверх указанной цены Тарифа.

4.2.4. Установленная настоящим пунктом стоимость используется для определения стоимости оказанных и неоказанных консультаций, в том числе при расчёте возврата, уменьшения цены и окончательных взаиморасчётов между Сторонами.

4.2.5. Если оплата Тарифа произведена не в евро, стоимость консультации рассчитывается в валюте платежа в эквиваленте 31 евро по официальному обменному курсу Национального банка Грузии, действовавшему на дату оплаты Тарифа.

4.2.6. Если для конкретного Тарифа до оплаты была прямо указана другая стоимость или другой вид консультации, применяется специально указанное условие.

4.2.7. Последующее изменение стоимости консультаций на Сайте Исполнителя не изменяет стоимость консультаций, включённых в ранее оплаченный Тариф.

4.3. Unless otherwise expressly stated, the cost does not include fees charged by the Student’s bank or payment system, or currency conversion fees charged by the relevant third parties.

4.4. Payment shall be made directly to 5D Regeneration Holding LLC via bank transfer or through a payment system connected by the Contractor.

4.5. The Service Provider reserves the right to change the available payment methods for future orders. Changes to the payment method will not affect an order that has already been confirmed without the Student’s consent.

4.6. When making a bank transfer, the Student must specify the purpose of the payment and, upon request, send proof of payment via email or through the messaging app specified by the Contractor.

4.7. The service is considered paid for once the funds have been credited to the Contractor’s account or the Contractor has received reliable confirmation of a successful payment from the payment system.

4.8. PAYMENT IN INSTALLMENTS

4.8.1. When paying for the Course in installments, the Student is required to make payments by the deadlines and in the amounts specified in the agreed-upon payment schedule. The payment schedule may be provided on the payment page, in the Student’s account, on the invoice, in the order confirmation, via email, or in a written notice from an authorized representative of the Provider.

4.8.2. Failure to make a scheduled payment by the due date is considered a delinquency.

4.8.3. No penalty shall be charged during the first 6 calendar days of the delay.

4.8.4. Starting on the 7th calendar day of the delay, the Contractor shall be entitled to charge a penalty of 0.1 percent of the amount of the overdue payment for each calendar day of the delay.

4.8.5. The total amount of the penalty for a single overdue payment may not exceed 10 percent of the amount of such overdue payment. The penalty shall not be compounded and shall not be calculated on top of any previously accrued penalty.

4.8.6. Payment of the penalty does not relieve the Student of the obligation to repay the principal debt.

4.8.7. The amount of the penalty may be reduced by agreement of the Parties or by a court in the cases and in accordance with the procedures provided for by applicable law.

4.8.8. In the event of a late payment, the Contractor has the right to temporarily suspend access to the Course—including course materials, assignments, quizzes, chats, live streams, and the personal account—until the overdue payment and any accrued late fees are paid in full.

4.8.9. Suspension of access does not prevent the Student from contacting the Service Provider via email, instant messenger, or customer support.

4.8.10. A Student’s request explaining the reasons for the delay will be reviewed within a reasonable time, but does not automatically entail an obligation to restore access until the outstanding balance is paid, unless otherwise agreed in writing.

4.8.11. Any individual extension, schedule change, or reduction of the penalty is valid only upon written confirmation by the Contractor, including via email or a message from an authorized representative.

4.8.12. During a period of justified suspension of access, the Contractor is entitled to withhold materials and Support that are available only within the Course. Missed activities do not constitute grounds for an automatic refund or extension, unless otherwise provided for in the Pricing Plan, an agreement between the Parties, or applicable law.

4.8.13. Once the overdue balance and any applicable penalty have been paid in full, access will be restored within 24 hours of payment confirmation by the Service Provider or the payment system.

4.8.14. Suspension of access does not constitute termination of the Agreement and does not exempt the Student from making payments according to the agreed-upon schedule.

4.8.15. Notices from the Contractor’s authorized representative regarding payment amounts and due dates are legally binding if they comply with the agreed-upon Rate Schedule or an individually agreed-upon payment schedule, and may be retained by the Student.

CANCELLATION OF THE CONTRACT AND REFUND

5.1. If the Student is a Consumer Student and the Contract was concluded remotely, the Student is generally entitled to withdraw from the Contract without giving a reason within 14 calendar days from the date of its conclusion, except in cases where the right of withdrawal does not apply or has been forfeited in accordance with the law and this section.

5.2. If a Student-Consumer requests full access to the Digital Content before the 14-day period has expired, the Contractor shall grant such access only after receiving the Student’s separate prior consent and confirmation as provided for in Section 2.7.

5.3. Once full access to the Digital Content has been granted, the Student-Consumer—who has provided separate consent and confirmed their understanding of the consequences—forfeits the right to cancel without cause with respect to the Digital Content provided. The cost of such Digital Content is non-refundable, except in cases of non-delivery, material non-conformity with the Agreement, technical unsuitability attributable to the Contractor, or other cases where a refund is required by law.

5.4. If the Fee includes support, consulting, task review, or other services, such services are included in the total cost of the Fee but are considered rendered as they are actually performed.

5.4.1. Стоимость Цифрового контента, консультаций и иных элементов Тарифа может быть отдельно указана на странице Тарифа, странице заказа, в счёте, подтверждении заказа или ином условии, предоставленном Студенту до оплаты.

Если до оплаты прямо не указано иное, каждая консультация, включённая в Тариф, является услугой «Расширенный персональный разбор» стоимостью 31 евро за одну консультацию в составе общей стоимости Тарифа.

5.4.2. Если Студент-потребитель правомерно отказывается от Договора в течение установленного законом срока после предоставления полного доступа к Цифровому контенту, Исполнитель вправе:

— удержать стоимость предоставленного Цифрового контента, если соблюдены условия пунктов 2.7, 2.8, 5.2 и 5.3;

— удержать стоимость консультаций, фактически оказанных до получения уведомления об отказе;

— удержать пропорциональную стоимость иного Сопровождения, фактически оказанного до получения уведомления об отказе, если Студент отдельно просил начать его оказание до окончания срока отказа;

— возвратить стоимость консультаций и иной части Сопровождения, которые ещё не были оказаны, в объёме, предусмотренном обязательным законодательством.

5.4.3. Если для конкретного Тарифа до оплаты не была указана иная стоимость, сумма возврата за каждую включённую в Тариф, но ещё не оказанную консультацию составляет 31 евро либо эквивалент этой суммы в валюте платежа, рассчитанный по официальному обменному курсу Национального банка Грузии на дату оплаты Тарифа.

5.4.4. За каждую консультацию, фактически оказанную до получения заявления об отказе, из суммы возврата удерживается 31 евро либо специально указанная до оплаты стоимость соответствующей консультации.

5.4.5. Открытие доступа к Цифровому контенту не означает, что включённые в Тариф консультации, проверка заданий, обратная связь или иное Сопровождение были оказаны.

5.4.6. Возврат стоимости неоказанной консультации не означает возврата стоимости уже предоставленного Цифрового контента, если Студент надлежащим образом утратил право на отказ в отношении такого Цифрового контента.

5.4.7. Если помимо консультаций Тариф включает иные персонализированные услуги, стоимость которых не была отдельно указана до оплаты, размер возврата по таким услугам определяется с учётом фактически предоставленного объёма, подтверждаемой стоимости соответствующих действий и обязательного законодательства. Исполнитель не вправе произвольно определять удерживаемую сумму после получения заявления об отказе.

5.5. The right to cancel without cause ceases to apply to the Support Service once it has been fully provided, provided that the provision of the service began with the Student-Consumer’s prior consent and the Student-Consumer confirmed their understanding that they would lose the right to cancel upon full performance.

5.5.1. После окончания применимого срока отказа неиспользование Студентом включённой в Тариф консультации само по себе не создаёт права на возврат её стоимости, если:

— Исполнитель предоставил реальную возможность получить консультацию;

— Исполнитель был готов оказать консультацию в течение срока действия Тарифа;

— срок и порядок использования консультации были доведены до Студента;

— консультация не была отменена или не предоставлена по вине Исполнителя.

5.5.2. Если консультация не была предоставлена по вине Исполнителя и Стороны не согласовали перенос или равноценную замену, Студент вправе потребовать её проведения, соразмерного уменьшения цены либо возврата стоимости такой консультации.

Если до оплаты не была установлена иная стоимость, стоимость такой консультации для целей уменьшения цены или возврата составляет 31 евро либо эквивалент этой суммы в валюте платежа.

5.6. The provisions regarding the loss of the right of withdrawal do not limit the Student’s right to demand the rectification of defects, proper performance, a proportionate reduction in price, termination, or a refund in cases where the services or Digital Content have not been provided or do not comply with mandatory requirements or the Contract.

5.7. To cancel the Agreement, the Student must send the Contractor an unambiguous statement via email to [email protected] or through another published support channel. The Student may use the form provided in Appendix 1, but its use is not mandatory.

5.8. It is recommended that the application include the following:

— first and last name;

— the email address or phone number used when placing the order;

— Course and Rate names;

— the date and amount of payment;

— order number or payment transaction number;

— the details required to identify the payment.

The service provider may not demand an explanation for the cancellation when the Student exercises their statutory right to cancel without providing a reason.

5.9. If the right to a refund applies, the Contractor shall refund the corresponding amount without undue delay and no later than 14 calendar days from the date of receipt of the notice of withdrawal, unless a different timeframe is established by mandatory law. The refund shall be made using the same payment method, unless the Parties have agreed on a different method that does not incur additional costs for the Student.

5.10. Bank and payment fees shall not be deducted from the amount of the mandatory consumer refund unless such deduction is permitted by law. In the case of a voluntary refund provided by the Contractor in excess of the mandatory requirements, non-refundable fees that have actually been incurred and disclosed in advance may be deducted.

5.11. If the Student is not a Student-Consumer, cancellations and refunds are handled in accordance with the terms of the applicable Rate Plan and this Agreement. Once full access to the Digital Content has been granted, no refund will be issued due to a change of mind on the part of such a Student, unless otherwise agreed in writing. This does not relieve the Contractor of liability for failure to provide or improper provision of services.

5.12. Failure to achieve the desired result, subjective failure to meet expectations, failure to use the access provided, the Student’s lack of the necessary device or software, and failure to follow recommendations do not, in and of themselves, constitute grounds for a refund if the Digital Content and Services comply with the Agreement and applicable law.

5.13. If a Student is transferred to another track at his or her request, the refund procedure is governed by this section. The mere fact of an agreed-upon transfer does not create any additional right to a refund and does not waive any rights that cannot be restricted by law.

RIGHT TO USE THE MATERIALS

6.1. Upon receiving the services, the Student is granted a limited, personal, non-transferable right to access the Course Materials for the duration and to the extent specified in the selected Plan. The exclusive intellectual property rights remain with the Rights Holder and are not transferred to the Student.

6.2. Use of the content and materials is limited to the Student’s personal purposes. Commercial use without the Contractor’s written permission is prohibited, except for the rights specifically provided for in this Agreement for the “5D Regeneration Method Expert” course and only within the scope of Sections 6.5, 10.15, and 10.16.

6.3. Without the Contractor’s permission, it is prohibited to copy, record, modify, translate, publish, distribute, transfer to third parties, make publicly available, or otherwise use the Training Materials beyond the rights expressly granted by the Agreement.

6.4. Infringement of copyright and related rights shall result in liability in accordance with applicable law. The student is required to cease the infringement and remove any unlawfully distributed materials upon a reasonable request from the copyright holder.

6.5. The student has the right to quote a limited excerpt from the Course Material solely for the purpose of publishing a fair review, to the extent necessary for that purpose, provided that the author is credited and an active link to the Contractor’s official resource is included. Such use must not disclose a substantial portion of the Course, serve as a substitute for purchasing the Course, or infringe upon the legitimate interests of the Copyright Holder.

6.6. If the published scope or manner of use of the materials infringes the rights of the Copyright Holder, the Student must cease such use, remove the materials, and take reasonable measures to remedy the consequences of the infringement.

6.7. The student may not transfer his or her rights and obligations under the Agreement to third parties without the Contractor’s written consent.

6.8. Reselling access, sharing login credentials or links with third parties, group purchases, creating mirrors, archives, recordings, or copies of the Course, and any other distribution of the Course Materials are prohibited.

RIGHTS OF THE PERFORMER

7.1. To obtain from the Student information that is objectively necessary for the provision of services.

7.2. Engage contractors, supervisors, instructors, and other specialists to provide services, while remaining liable to the extent provided by law and the Agreement.

7.3. Independently select the methodology for providing services and develop the Program within the limits of the paid Plan.

7.4. To suspend services in whole or in part in the event of technical impossibility, a security threat, force majeure, or other objective circumstances, with services to be resumed within a reasonable time.

7.5. For valid organizational or technical reasons, the Provider may change the start date of the services by no more than one month, as well as the format, schedule, or specific materials, provided the Student is notified in advance. Such changes must not substantially reduce the scope or quality of the service for which payment has been made. In the event of a substantial change, the Student’s rights as provided by law and this Agreement shall apply.

7.6. Extend the duration of the event or access at no additional charge.

7.7. In the event of a material breach of this Agreement by the Student, the Contractor may refuse to continue performance or restrict access. The Contractor has the right to withhold payment for the Digital Content provided, services actually rendered, and documented losses to the extent permitted by law. Payment for the portion of services not provided shall be refunded unless such withholding is prohibited by mandatory law.

7.8. Establish and cancel discounts, promotions, special offers, and loyalty programs for future orders. Changes to these terms do not affect orders that have already been paid for.

7.9. If an offer is accepted by a person who lacks the necessary legal capacity, the Contractor has the right to suspend the services until consent is obtained from the legal representative or to take other action in accordance with the law.

7.10. Remove or restrict access to Student content that violates the law, the rights of third parties, or the Platform’s rules.

7.11. Issue warnings, temporarily suspend an account, suspend services, or terminate the Agreement in the event of a material or repeated violation; in the event of a gross violation, such actions may be taken without prior warning.

CONTRACTOR'S OBLIGATIONS

8.1. To provide the services specified in the Agreement and the selected Rate Plan in a timely manner and in the agreed-upon scope.

8.2. Upon request, provide the Student with reasonably necessary information regarding the progress of the services being provided.

8.3. Provide technical support through the contact channel specified on the website to resolve technical issues related to the services provided by the Contractor.

8.4. Notify the Student of any material circumstances that prevent or may prevent the timely provision of services.

8.5. Process personal data and confidential information in accordance with Georgian law, the Privacy Policy, and this Agreement.

8.6. Prior to the conclusion of a distance contract, provide the student-consumer with the required precontractual information in a clear and understandable manner, and, after the contract is concluded, confirm the contract on a durable medium in the cases provided for by law.

STUDENT RIGHTS

9.1. To receive complete, accurate, and clear information about the Service Provider, the cost, the scope, the timeline, and the procedure for providing the selected service.

9.2. To demand the proper provision of services, the rectification of defects, a refund, or other remedies in the cases and in accordance with the procedures provided for in this Agreement and applicable law.

9.3. Audio or video recordings of consultations, lectures, and other events may be made only with the prior written consent of the Contractor and other participants, if their rights may be affected.

9.4. Exercise the rights of the student-consumer, including the right to withdraw from a distance contract, subject to the exceptions set forth in Section 5.

STUDENT RESPONSIBILITIES

10.1. Pay for the services in a timely manner in accordance with the Agreement and the agreed-upon payment schedule.

10.2. Before participating, familiarize yourself with the terms and conditions for receiving services, recommendations, contraindications, and restrictions; if you have any medical conditions, symptoms, or concerns, consult a qualified physician on your own.

10.3. Provide accurate and up-to-date contact information and other necessary details.

10.4. Follow the Contractor’s recommendations regarding the completion of practical assignments and technical requirements for communications.

10.5. Use the services personally; do not transfer access to third parties; and do not copy, record, or download the Training Materials, except in cases where the Contractor has expressly provided the relevant feature for personal use.

10.6. Do not use the Training Materials for commercial purposes without the Contractor’s written permission, except for the rights expressly granted to participants in the “5D Regeneration Method Expert” course.

10.7. Adhere to standards of respectful and safe communication with the Contractor, subcontractors, and other participants.

10.8. Comply with the established procedures for completing the Program and the restrictions on performing certain practical exercises, as communicated by the advisor as part of the educational support.

10.9. Show respect for mentors, instructors, and other participants.

10.10. Aggression, threats, rudeness, harassment, systematic emotional pressure, deliberate violations of safe interaction protocols, and actions that pose a threat to health, safety, or the normal educational process are prohibited. A substantial or repeated violation may result in a warning, restricted access, or termination of the Agreement. Financial consequences are determined in accordance with sections 3.19, 7.7, and Chapter 5.

10.11. If the violation is not a serious one, the Contractor will generally issue a warning and provide a reasonable opportunity to remedy the violation. In the event of a repeat violation, access may be terminated. In the event of a serious violation, measures may be taken immediately.

10.12. If the selected Plan requires a mandatory visual review, the Student must, prior to the start of the relevant portion of the Course, submit the photographs specifically requested by the instructor and necessary for such a review.

If the Student fails to provide the required photographs within 7 calendar days of the request, the Contractor shall have the right to:

— to suspend the launch of the relevant part of the course;

— Offer the plan without visual support, if available;

— to terminate participation and refund the payment for the portion of the service not provided, taking into account applicable laws and non-refundable fees, only in cases where such deductions are permitted by law.

The photographs are used solely for visual analysis for educational purposes, as well as to document and establish a baseline. They are processed in accordance with the Privacy Policy and, where required for the relevant data category, with separate consent.

The provider does not guarantee a specific result, as the result depends on individual circumstances, the regularity of practice, the starting point, and adherence to the recommendations.

10.13. Upon purchasing the “5D Regeneration Method Expert” course, the Student understands that the certificate issued by Elena Gondorchina confirms completion of the author’s program but does not constitute a state license, state qualification, or authorization to engage in medical, wellness, or any other regulated professional activity.

Students are personally responsible for complying with the laws of the country where they reside and conduct their activities. If a license, education, registration, or other authorization is required for the relevant activity, completion of the Course does not satisfy such a requirement.

Until the completion of the course, independent practical work with third parties is not permitted, except in cases where Elena Hondorchyn has granted Elena Hondorchyn permission for limited training practice with specific individuals. Such permission does not constitute a general professional license.

Violation of this provision may result in termination of access. Financial consequences are governed by Section 5 and applicable law.

10.14. Threats, violence, serious harassment, the unlawful distribution of materials, and other gross violations constitute grounds for the immediate restriction or termination of access without prior warning.

10.15. By purchasing the “5D Regeneration Method Expert” course, the Student is granted the right to conduct lectures for commercial and non-commercial purposes, both online and offline, solely within the scope of the license and subject to the restrictions expressly set forth in this Agreement and the additional written rules of the Course.

10.16. The student is required to keep interactions with the Contractor’s team within reasonable limits.

The following may be considered a violation:

— sending more than 5 messages within one hour without receiving a reply, unless there is a legitimate urgency;

— a request for an immediate response outside the established format and response time;

— an unreasonable demand for constant involvement by the author or leading experts;

— systematic insults, threats, or humiliation directed at instructors, advisors, participants, or the program;

— Repeatedly ignoring the clearly defined limits of the paid plan.

Consultations are provided within the scope of the Fee Schedule and are limited to the duration specified therein, typically ranging from 20 to 40 minutes. A consultation may include a visual review for educational purposes, a review of the inquiry, and recommendations for completing the Program.

Follow-up reviews, additional consultations, unscheduled correspondence, emergency support, and personalized work beyond the standard rate are provided only upon separate agreement and may be subject to additional charges.

Systematic and gross violations of interaction boundaries after a warning may result in the restriction or termination of access in accordance with sections 3.19 and 7.7.

Participants in the “5D Regeneration Method Expert” course are permitted to incorporate the knowledge they have gained and their own insights into their programs, provided that they:

— does not copy or reproduce the Course Materials verbatim or in substance;

— does not resell the original materials as a standalone product;

— does not give the impression that he is the founder or creator of the method;

— does not disclose the expert’s status regarding the method to third parties;

— does not use original videos, audio recordings, presentations, texts, images, or other protected materials without written permission;

— shall not create or sell its own course, program, or other commercial product that incorporates protected elements of the method at a price below 200 U.S. dollars or the equivalent in another currency without the separate written consent of the Copyright Holder;

— complies with other limitations on the granted right of use.

A student may not appoint or certify other individuals as experts in the 5D Regeneration method without the separate written permission of the Copyright Holder.

The resale, distribution, and reuse of Elena Gondorchina's original video content are prohibited.

A student is not authorized to claim to be the founder, creator, or sole rights holder of the 5D Regeneration method.

In the event of an intentional commercial infringement of confidentiality or intellectual property rights—including the unauthorized sale of original materials, substantial copying of the Course, or the creation of a commercial product that reproduces protected elements of the method in violation of the rights granted—the Student is obligated to cease the infringement and compensate for proven damages.

If a Student uses the Course for business or professional purposes, a contractual penalty of 500,000 hryvnia, equivalent in Georgian lari at the official exchange rate of the National Bank of Georgia as of the date the claim is filed, shall apply for each proven instance of such intentional commercial violation, to the extent permitted by applicable law.

The liquidated damages do not preclude compensation for proven losses to the extent not covered by the liquidated damages, including reasonable legal defense costs. The court has the right to reduce liquidated damages that are manifestly disproportionate in the cases provided for by law.

With respect to a student-consumer, provisions regarding liquidated damages apply only to the extent that they do not constitute an unfair standard term and are permitted by mandatory law.

Until the completion of the training, it is prohibited to apply the method to third parties unless the Contractor or author has provided individual written consent. Violation may result in termination of access and liability under applicable law.

LIABILITY

11.1. The Parties shall be liable for any breach of their obligations, the provision of false information, and other violations in accordance with this Agreement and applicable law.

11.2. The Contractor shall not be liable for any failure or delay in providing services due to causes beyond its reasonable control, including force majeure, global communication outages, the unavailability of a third-party platform, and other objective circumstances, provided that reasonable measures are taken to minimize the consequences.

11.3. The Service Provider does not guarantee that the Student will achieve any specific aesthetic, professional, financial, medical, or other result.

11.4. The student is responsible for:

— the unauthorized copying, sale, distribution, or transfer of the Course Materials to third parties;

— granting access to the course;

— infringement of intellectual property rights and privacy;

— the dissemination of knowingly false information that infringes upon the Contractor’s rights and business reputation;

— other material breaches of this Agreement.

11.5. If a Student’s breach has given rise to justified claims by third parties against the Contractor, the Student shall compensate for the documented losses to the extent that they were directly caused by the Student’s wrongful acts.

11.6. In the event of a breach of the payment terms, the Contractor shall have the right to suspend access or terminate the Agreement in accordance with Section 4. Such measures do not nullify the Student’s statutory rights and do not relieve the Contractor of its obligation to account for the portion of services not provided in cases provided for by law.

11.7. In the event of a material breach of the Agreement, the Contractor has the right to refuse to enter into future agreements with the Student, provided that such refusal does not constitute unlawful discrimination and does not violate mandatory law.

11.8. Violations may be substantiated by screenshots, technical logs, Platform data, correspondence, and other admissible evidence. The assessment of a violation must be based on objectively documented circumstances, the terms of the Agreement, and the principles of reasonableness and good faith.

11.9. If, due to the Contractor’s fault, the services have not commenced more than 30 calendar days after the agreed-upon date and the Parties have not agreed on a postponement or alternative, the Student has the right to terminate the Contract and receive a refund for the portion of the services not provided within 10 calendar days after confirmation of the claim or within any other mandatory period established by law.

11.10. To the extent permitted by law, the Contractor’s aggregate liability for claims related to a specific Rate Plan is limited to the amount actually paid for such Rate Plan. This limitation does not apply to willful misconduct, gross negligence, harm to life or health, violations of mandatory consumer rights, or other cases where the limitation of liability is prohibited by law.

11.11. If the services cannot be provided for reasons beyond the control of the Parties, the Parties may agree to reschedule the services, apply a credit toward future services, or issue a refund for the portion of the services not provided.

11.12. The Contractor shall not be liable for the opinions and comments of participants if it was not aware of, and had no reason to be aware of, their illegality, or if, after receiving a substantiated notice, it took reasonable measures within its control.

11.13. Elena Hondorchyn the Provider shall not be liable for any independent actions taken by the Student in violation of the terms of the Course or the laws of the Student’s country of residence or the country where the Student is conducting their activities. This provision does not exempt the Provider from liability for its own wrongful acts and does not limit the Student’s statutory rights.

11.14. A gross or repeated violation may result in the termination of access to current programs and denial of future services. Financial consequences are governed by Section 5 and applicable law.

11.15. Personal guidance from a mentor includes visual feedback and recommendations for completing the Program within the scope of the Plan. It does not include daily communication, constant immediate responses, or consultations on any personal or medical matters.

Symptoms, acute pain, a significant decline in well-being, and other conditions requiring medical evaluation fall outside the scope of educational support and require consultation with a qualified physician or emergency services.

11.16. The information, materials, and advice provided do not constitute a guarantee of results. The student makes independent decisions regarding the use of the information received. This provision does not limit the Contractor’s liability for failure to perform, material nonconformity of the service with the Agreement, willful misconduct, gross negligence, or other cases of strict liability.

11.17. The Contractor is required to provide the Student with a genuine opportunity to review the Agreement prior to payment. Once the Agreement has been accepted, ignorance of the available and clearly stated terms does not exempt the Parties from fulfilling them.

11.18. The commencement of studies following acceptance confirms the Student’s compliance with the terms of the Agreement, but does not replace specific consents expressly required by law.

PERSONAL INFORMATION

12.1. Personal data is processed by 5D Regeneration Holding LLC in accordance with Georgia’s personal data protection laws and the Privacy Policy published on the hondorchyn.com website.

12.2. For the purposes of entering into and performing the Agreement, the Contractor may process the customer’s first name, last name, email address, phone number, date of birth (if necessary), nicknames and usernames, information about the selected service, payments, communications, consultations, materials provided, and other data objectively necessary for the performance of the Agreement.

12.3. The legal grounds for processing may include the conclusion and performance of the Agreement, actions taken at the Student’s request prior to the conclusion of the Agreement, compliance with legal obligations, the Contractor’s legitimate interests, and consent—only in cases where consent is actually required.

12.4. To provide the services, the Contractor may engage processors and technical service providers, including form services, hosting services, educational platforms, payment systems, email services, messaging services, analytics services, and other services listed in the Privacy Policy.

12.5. Personal data is not stored indefinitely solely on the basis of acceptance of the Agreement. The retention period is determined by the purposes of processing, the duration of the contractual relationship, the requirements of accounting, tax, and other laws, the statute of limitations, and the Privacy Policy.

12.6. Calls, consultations, video meetings, or voice messages may be recorded only after the Student has been notified and provided there is an appropriate legal basis for doing so. The publication of a Student’s recording, photograph, review, or story for marketing purposes requires separate consent when required by law.

12.7. Students may exercise their rights as data subjects by contacting [email protected] in accordance with the procedure described in the Privacy Policy.

12.8. If photographs or information that may reveal health-related details are requested for visual analysis, the Contractor shall provide the necessary information regarding the processing and shall obtain separate written or explicit consent when required by law.

FORCE MAJEURE

13.1. A Party shall be exempt from liability for failure to perform or delay in performing its obligations to the extent that such failure or delay is caused by a circumstance that is extraordinary, unavoidable, and beyond the Party’s reasonable control.

Such circumstances may include:

— natural disasters and emergencies;

— military operations, mass disturbances, and terrorist acts;

— mandatory acts issued by government authorities;

— prolonged system failures affecting the power supply, the Internet, or critical infrastructure;

— widespread unavailability of the Platform in use;

— epidemics, travel restrictions, and other comparable events.

The illness of an individual performer or speaker is not in itself considered a force majeure event, but it may constitute an objective basis for a reasonable postponement of the event if a replacement is not possible and the student is notified in a timely manner.

13.2. The Party invoking force majeure must notify the other Party without undue delay and, if possible, provide supporting documentation. The inability to provide such notice shall be assessed on a case-by-case basis.

13.3. The performance period shall be extended by the duration of the impediment and a reasonable period for recovery. If the impediment lasts for more than 60 calendar days and substantially deprives one of the Parties of the expected performance, each Party shall have the right to terminate the Agreement with respect to the unfulfilled portion. Settlements shall be made taking into account the Digital Content already provided, the services actually rendered, and applicable law.

OTHER PROVISIONS

14.1. This Agreement constitutes an offer under the laws of Georgia and is governed by the Civil Code of Georgia, the Law of Georgia “On the Protection of Consumer Rights,” and other applicable laws.

14.2. The student confirms that he or she has the necessary legal capacity and the right to dispose of the funds used for payment.

14.3. Prior to payment, the Student is given the opportunity to review the Agreement, the Fee Schedule, and the Program. Acceptance constitutes agreement to the terms and conditions, except for any provisions that are invalid or that cannot limit the Student’s rights under mandatory law.

14.4. If any provision is held to be invalid, the remaining provisions shall remain in effect, provided that the Agreement can be performed without the invalid provision.

14.5. This Agreement shall remain in effect for the duration of the provision of services and access, and the provisions regarding intellectual property, confidentiality, liability, and dispute resolution shall remain in effect for the period required by their nature and by law. The term of copyright protection is determined by applicable law.

14.6. The Agreement is concluded electronically. Acceptance by checking a box, clicking the “Pay” button, making a payment, entering identification information, or performing any other agreed-upon electronic action may be used as evidence of the expression of intent and the conclusion of the Agreement.

The parties recognize the legal validity of electronic documents, emails, electronic messages, payment system records, and technical logs to the extent permitted by Georgian law. The absence of a qualified electronic signature does not, in and of itself, render the Agreement invalid, unless the law requires such a signature for a specific transaction.

14.7. This Agreement is governed by the laws of Georgia. If mandatory provisions of the law of the Student-Consumer’s country of residence apply regardless of the choice of law, this paragraph does not deprive the Student-Consumer of the protection afforded by such provisions.

14.8. The parties shall endeavor to resolve any dispute through negotiations and written claims. If a resolution cannot be reached, the dispute shall be heard by a competent court in accordance with the applicable rules of jurisdiction. This provision does not limit the Student-Consumer’s right to file a complaint with the competent consumer protection authority or to use the mandatory dispute resolution mechanism in their place of residence.

14.9. The Contractor has the right to amend this offer for future orders. The version of the offer in effect at the time of acceptance shall apply to any Contract already concluded, unless the Parties have expressly agreed otherwise or the amendment is required by law and improves the Student’s position.

14.10. The Georgian version of the Agreement is the official version. The Russian and Ukrainian versions are provided for convenience. Any ambiguous standard terms shall be interpreted in favor of the Student-consumer, and mandatory information shall be provided in Georgian at the consumer’s request and in other cases provided for by law.

14.11. Contractor’s contact information:

5D Regeneration Holding LLC

Identification Number: 405873684

Registered Address: Georgia, Tbilisi, Vake District, 41 Zakaria Paliashvili Street, Building 1, Basement

Email: [email protected]

Website: hondorchyn.com

 

 

 

 

ПРИЛОЖЕНИЕ 1
ПРИМЕР ЗАЯВЛЕНИЯ ОБ ОТКАЗЕ ОТ ДИСТАНЦИОННОГО ДОГОВОРА

To: 5D Regeneration Holding LLC

Email: [email protected]

I hereby give notice of my withdrawal from the distance contract I entered into for the following service:

Course or Rate Name: ______________________________

Date of order or payment: _________________________________

First and Last Name: _________________________________________

Email or phone number used when placing the order: ____________

Order or payment number: _______________________________

Date of application: _________________________________________

A signature is required only when submitting the form on paper.

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